Privacy policy
Version of August 5, 2026
What we collect, why it is needed and what happens to it. In short: an email address, the contents of your order and anonymised technical fingerprints - nothing else.
1.Who processes the data
- 1.1The data controller is CardKZ, owner of the website cardkz.com.
- 1.2Enquiries about data processing should be sent to the email address listed in the seller details.
2.What data is collected
- 2.1Your email address - required: the code and the order link are sent to it.
- 2.2Order data: the amounts chosen, the price, the payment currency, the payment status, the language of the order and the timestamps of order events.
- 2.3Technical data: your IP address and browser details are stored as irreversible fingerprints and used only for fraud prevention and rate limiting. The addresses themselves are not stored.
- 2.4The time of each code reveal - so that a dispute can be investigated.
- 2.5The seller neither receives nor stores bank card details: they are entered on the payment provider's side.
3.Why the data is processed
- 3.1Performing the contract: issuing the code, sending order emails, giving access to previously purchased codes.
- 3.2Preventing fraud and abuse: rate limits, manual review of individual orders, handling disputes with banks.
- 3.3Meeting obligations under the legislation of the Republic of Kazakhstan.
- 3.4The data is not used for marketing mailings.
4.Legal basis
- 4.1The concluded contract of sale and the consent given by the buyer when placing an order.
- 4.2Requirements of the legislation of the Republic of Kazakhstan, including accounting rules.
5.Who the data is shared with
- 5.1The payment provider - what is needed to process a payment or refund: the amount, the currency, the order identifier and the buyer's contact.
- 5.2The email delivery provider - the recipient's address and the contents of the message.
- 5.3Government authorities - only in cases expressly provided for by law.
- 5.4Personal data is never sold or passed to advertising networks.
6.Cookies and analytics
- 6.1The website uses technical cookies only: encrypted session cookies for buyers and staff. Signing in is impossible without them.
- 6.2There are no third-party counters, advertising pixels or trackers on the website.
7.Retention periods
- 7.1Order data is kept for the period required by law for accounting records, after which it is deleted or anonymised.
- 7.2One-time sign-in links and rate-limit counters are deleted automatically once they expire.
8.How the data is protected
- 8.1Gift card codes are stored encrypted and are decrypted only when shown to the buyer or sent by email.
- 8.2The account area has no password - so there is nothing to leak and nothing to brute-force.
- 8.3Staff access to data is restricted and recorded in an audit log.
9.Your rights
- 9.1You may request information about the processing of your data and ask for it to be corrected, blocked or deleted.
- 9.2Consent to processing may be withdrawn. Data the seller is required by law to keep is deleted once that period expires.
- 9.3Send your request from the email address the order was placed with - otherwise we cannot confirm that it comes from the data subject.
10.Changes to this policy
- 10.1The current version of the policy is published on this page, with its date shown at the top.
- 10.2Material changes take effect when published.
Seller details
- Seller
- CardKZ
- Contact email
- support@cardkz.com